🛡️ Responsible Gaming Policy

Play responsibly with vkyats

Gaming should be for fun. vkyats helps you play safely with personal limits, break tools, and support services.

Gaming should be for fun

vkyats puts every player's wellbeing first. Gaming is an activity that brings fun, entertainment, and an enjoyable experience. That said, any leisure activity should be done responsibly. Know that you can lose money, and only play with what you can afford.

We provide players with a range of tools to help them play safely — including setting personal spending limits, taking a temporary break, and Self-Exclusion. If you run into gaming problems, do not worry — vkyats' 24/7 support team is ready to help in Myanmar language at any time.

Tools for responsible gaming

vkyats provides tools to help players stay in control of their experience.

Deposit Limit

Set your own maximum deposit amount per day, week, or month. It is an effective way to keep your spending within budget.

Session Time Limit

Set your daily play time in advance. When the time is up, you get an instant notification. Your school, work, and family life should not be affected by gaming.

Self-Exclusion

If you want to take a complete break from gaming for a set period, you can request Self-Exclusion. This tool will lock your account until the period ends.

Cool-Off Period

There is a Cool-Off option that lets you step away from gaming for 1 to 30 days. Once the period ends, you can play as normal.

Loss Limit

Set the maximum amount you can lose per session or per day. This helps protect you from financial stress before it happens.

24/7 Support

If you have any gaming-related concerns at any time, you can reach vkyats' Live Chat support in Myanmar language instantly.

21+

Only players 21 and above
are allowed to play

vkyats does not allow anyone under 21 to play. Every person must confirm they are 21 or older when opening an account. Lock your computer or phone so that younger members of your household cannot access this platform. Keeping everyone safe is a shared family responsibility.

Ways to Stay in Control

Managing Your Own Budget

Set a clear limit on how much you can spend before you start playing. Don't try to chase losses on a bad day. Start with a loss limit you're comfortable with, and stop immediately once you've reached it. Money should never follow the game.

Tracking Your Play Time

Take a short break right after every 30 minutes or an hour of play. Playing for too long can affect your decision-making. Make good use of the Timer feature on your phone.

Turning Off Notifications

Bonus notifications can increase the urge to play. If you want to set your own limits, you can turn off notifications from the account settings.

Talking to People You Care About

If you feel like you're playing more than usual, talk openly with a family member or friend. Don't keep it to yourself — reach out for outside support.

How to Request Self-Exclusion

Contact the support team via vkyats Live Chat to request a Self-Exclusion period (30 days, 90 days, or longer). The account can only be reopened once the period ends, and no promotion emails will be sent during that time.

Signs That Gaming May Be Becoming a Problem

If you find yourself experiencing any of the following, seek support right away —

  • Constantly trying to win back money you've lost
  • Feeling a compulsive urge to play and gambling without thinking
  • Neglecting family, friends, or work because of gambling
  • Going into debt or facing financial pressure due to gambling
  • Hiding your gambling from family or being dishonest about it
  • Feeling unhappy, irritable, or angry when you can't play
  • After a bad day of gambling, the urge to play again grows stronger, as if looking for relief

How to Get Help

If you're facing a gambling-related problem, don't carry it alone — reach out right away.

Contact via Live Chat

vkyats' 24/7 Live Chat is available at any time. You can chat in Burmese and request Self-Exclusion, set limits, or ask to have your account closed.

Contact via Email

If you feel you have a problem related to gambling, you can email [email protected] to reach the support team. You can also write the email in Burmese.

Note: A gambling problem is a health issue, not something to be ashamed of. Seeking help is a sign of courage. vkyats puts the wellbeing of all players first.

Let's Be Responsible Players

After setting your limits, you can access vkyats games smoothly. If you have any questions, check the FAQ first.

Log in to vkyats View FAQ

Questions About Responsible Gaming

Self-Exclusion is a tool that lets you temporarily or permanently block your own access to gaming. Contact vkyats Live Chat, choose a period (30 days, 90 days, or longer), and submit your request. Once the period ends, you must contact the support team to reopen your account.

Contact vkyats Live Chat and request a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period.

No. vkyats serves players aged 21 and above only. Age verification is required when opening an account, and any account found to belong to an underage person will be closed immediately.

Yes. Once the Cool-Off period is over, you can play as normal. However, if you feel the problem is ongoing, choose Self-Exclusion for a longer block. If the problem is serious, contact the support team immediately via Live Chat.

Trying to chase losses, hiding your gambling from others, neglecting family or work, and feeling a compulsive urge to gamble — if any of these signs apply to you, there is a chance you have a problem. Take it seriously and get support right away.

You can reach vkyats via Live Chat and Email in Myanmar language. Support is available 24/7 for any issue you want to discuss. To contact by email — [email protected]