Questions & Answers
vkyats FAQ — Everything You Need to Know
Clear answers to questions about deposits, withdrawals, VIP levels, local games, and responsible gambling.
vkyats has prepared this FAQ page so players' questions can be answered without delay. Here you will find full answers to common questions about deposits, VIP card levels, local games such as Shan Koe Mee and 2D / 3D, and responsible gambling. If these answers are not enough, you can reach vkyats' 24/7 Live Chat support at any time.
VIP Benefits
The weekly cashback at vkyats returns a portion of your total wagers from one week back to you the following week. The cashback percentage depends on your VIP level and increases from Bronze up to Platinum. The cashback is credited directly to your account — no separate claim needed.
vkyats has 4 VIP levels — Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). The higher your level, the higher your cashback rate, with Platinum being the top tier with the best benefits.
VIP card holders enjoy weekly cashback along with dedicated support, smoother processing for large withdrawals, exclusive promotions, and priority resolution for any account issues. These benefits increase as you move up the VIP levels.
Your VIP level at vkyats depends on how regularly and how much you play. The more consistently you play, the better your chances of moving up. You can check your current VIP level inside your account, and if you need details you can ask via Live Chat.
vkyats pays out cashback on a regular weekly schedule. After your weekly play is calculated, the cashback amount is credited directly to your vkyats account. If you are unsure whether yours has been received, contact Live Chat.
Responsible Gambling
If you feel you are having a problem with your gaming, you can reach vkyats 24/7 Live Chat in Burmese at any time. You can also send an email to [email protected]. The team will walk you through available options and help put protective measures in place.
Cooling-off (a short break) lets you request a temporary pause on your gaming for a few days up to one month. Self-exclusion lets you request a full account block for a longer period. Both can be requested through vkyats Live Chat, and your decision will be respected.
Warning signs include wanting to keep playing after losing, losing track of time and playing longer than intended, taking money from daily expenses to fund your play, or your relationships with family being affected by gambling. If you notice these signs, contact the vkyats support team.
No. vkyats is a 21+ platform only. Accounts belonging to underage users will not be approved, and any account found to belong to someone under 21 will be closed immediately. This policy is in place to protect children and young people.
Local Games
Shan Koe Mee is a traditional Myanmar card game where cards are scored according to a set of rules. You can play this local game on vkyats from both mobile and browser, and start straight away as long as you have an internet connection. No download required.
3D involves picking 3 digits and winning when those 3 digits match the result. The draw process and how results are checked are explained clearly on vkyats. Please note that we are not able to provide number prediction techniques or winning number guides here.
Yes, the vkyats platform is built to work well on mobile. From any browser on both Android and iOS, you can play Shan Koe Mee, 2D / 3D, and other games without downloading an app — as long as you have a stable connection.
2D is a game where you pick 2 numbers and check whether they match the winning result. It's simple, which is why it's popular in Myanmar. Note that we cannot offer tips on how to pick numbers or predict winning numbers — make sure you fully understand the risks of gambling and potential losses before you play.
Deposit Questions
vkyats does not charge any deposit fees. When you deposit via KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer, the platform takes no additional charges. However, your bank or payment app may have its own fees, so check those in advance.
The minimum deposit at vkyats is 10,000 Ks, and this applies to all payment methods including KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. The minimum withdrawal amount is also 10,000 Ks.
The deposit methods currently available at vkyats are KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. All of these methods are widely used in Myanmar and are set up so players can deposit smoothly. These same methods can also be used for withdrawals.
Log in to your vkyats account, go to the deposit section, and select Wave Money. Transfer the amount you want (minimum 10,000 Ks) to the Wave Money number shown, then enter the transaction code in the deposit form. Once our support team confirms it, the funds will appear in your account. If you need help, Live Chat is available.
Withdrawals at vkyats are normally completed within 15 minutes to 2 hours. The time may vary depending on the amount, your verification level, and the method used. If it takes longer than expected, you can contact Live Chat to check.
Get in Touch for Answers
If you can't find the answer you're looking for in this FAQ, you can reach vkyats' 24/7 Live Chat support in Burmese at any time. Our support team is ready to answer all player questions.
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